Infinite Connect Blog

There is nothing more important in business than communication. Whether it’s a company communicating with potential or existing customers, or a manager communicating with their employees, your business simply won’t move forward without high-quality communication. While email and voice calls … Read More

Setting up a call center is a big investment that comes with a big risk. Increasingly, companies are choosing to offset operational costs by employing virtual call centers. With more employees working from home these days, a cloud call center … Read More

You may believe that the fax machine is obsolete, but there are 43 million fax machines in use today. Thousands of doctor’s offices, hospitals, insurance carriers, and more all have faxes busy at work every day. In England, the nation’s … Read More

The days of having to go to an office are coming to an end. Instead of the workplace being a destination that you commute to, work is now a thing many of us do from our basements, home offices, and … Read More

When you think of the education system, administration isn’t the first thing that probably comes to mind. The students, the curriculum, and extra-curricular activities are likely some of the things that you may think of first. While it may not … Read More

With the growth of the remote workforce, companies are looking for reliable communication solutions that will not break their budgets. Business VoIP service providers offer these companies a way to use the internet for low-cost telephone communications. With a click … Read More

Digital communication technology in healthcare is transforming how doctors see patients and how patients communicate with their care providers. Digital healthcare communications enables new and better models of care by using tools like video conferencing for a virtual house call. … Read More

Enterprise organizations have been moving toward a more coordinated framework, called UCaaS, for their communications platforms. UCaaS stands for “unified communications as a service” and it brings together telephony, video, and messaging under one hosted provider on the internet. But … Read More

Technology was already filled with confusing acronyms, but then along came the Internet with its “as-a-service” models. You’ve probably heard about SaaS, “software as a service.” This is a business pricing model that allows subscribers to go online and use … Read More

Is it time for you to consider an alternative to Slack? If you recently read about the megadeal between Salesforce and Slack, you may wonder what’s next for the instant messaging platform that is widely loved by the engineering community. … Read More